SHIPPING
THAILAND
Free KERRY EXPRESS delivery (1-3 days business days) for all domestic orders
All domestic deliveries are shipped through KERRY EXPRESS and come with a tracking number
INTERNATIONAL
Asia
International express delivery (3-7 business days) - $25.00
Oceania
International express delivery (5-7 business days) - $30.00
North America
International express delivery (5-7 business days) - $35.00
Europe
International express delivery (5-7 business days) - $40.00
The rest of the world
International express delivery (5-7 business days) - $55.00
For orders over $300, International express delivery is free of charge
All international deliveries are shipped through FedEx and come with a tracking number
Kindly note that we do not ship to PO Boxes or military addresses (APO, FPO or DPO).
Please allow up to 10 business days for your order to arrive on your doorstep. Packages generally leave our store within 5 business days.
Please note that shipping times are approximates only and we cannot be held accountable for any unexpected delays once your order has been shipped, this includes clearance delays. We cannot be held accountable for items which have been marked or delivered to the incorrect address. The customer is responsible for duties and custom fees.
*Please note that due to certain restrictions from some countries and shipping providers due to COVID-19, we are experiencing longer shipping and delivery times than usual. But rest assured, we will have your jewels to you as soon as possible! If this presents any problems for your order, please don’t hesitate to contact us here
As a small business - We regret to inform you that we are unable to offer returns, exchanges or refunds for any orders.
Please see our shipping and returns policy for more details, including information on shipping, returns and duties.
Every piece of KIN.KO jewellery is covered by a one year warranty. Should your jewellery become tarnished or break due to manufacturing defect please contact us. If we deem claimed pieces to be defective, we are more than happy to offer you a complementary repair or a replacement if needed. However, a small additional fee will be charged for delivery. Kindly note that our one year warranty apply only to domestic orders purchased directly from KIN.KO. *proof of purchase required
Please see our product guarantee for more details.